November 2020

customer care

How Do You Effectively Track Customer Satisfaction in an Online Business?

When we want to ensure that we are serving our customers properly and professionally, we usually ask for constructive feedback on improving our business. One of the best ways of knowing how your product or your service is catering to your target market’s needs and wants is by effectively tracking the satisfaction of customers. Normally, […]

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online business woman concept

Things to Do to Launch Your Online Business This Pandemic

With social distancing protocols and shelter-in-place orders due to COVID-19, many brick and mortar stores are closing. As a result, people are relying on e-commerce businesses instead. More people are now buying online to keep themselves and their loved ones safe. Globally, online sales rose by 71% during the second quarter of 2020. Considering this number, now

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Keeping Your Brand Afloat in a Volatile Market

Social isolation and travel restrictions have changed the lifestyles of most people. For this matter, consumption patterns and preferred products have also changed. Only after three months of the lockdowns, bankruptcy attorneys were in demand with businesses trying to salvage assets and capitals. Most of these businesses had been selling products and services anchored on lifestyles

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